Privacy Policy

Ukekey.co.uk Privacy Policy

Type of website: Ecommerce
Effective date: 12th day of August, 2026

Ukekey.co.uk (the "Site") is owned and operated by Patricia Garside, trading as Ukekey. For the purploses of the UK General Data Protection Regulation (UK GDPR), Patricia Garside is the Data Controller and can be contacted at:

Email: support@ukekey.co.uk
Address: Station Business Centre, 2 Station Road, Chesterfield S43 4RW

Purpose
The purpose of this privacy policy (this "Privacy Policy") is to inform users of our Site of the following:

  1. The personal data we will collect;

  2. Use of collected data;

  3. Who has access to the data collected;

  4. The rights of Site users; and

  5. The Site's cookie policy.

This Privacy Policy applies in addition to the terms and conditions of our Site.

GDPR
For users in the United Kingdom, we adhere to the UK GDPR as enshrined in the Data Protection Act 2018.

Legal Basis for Processing Data

Under the UK GDPR, we only collect and process your personal data when we have a lawful basis to do so. For ukekey.co.uk, we rely on the following legal bases:

  • Contractual necessity: We process your name, email, and address to fulfill our contract with you when you buy our goods.

  • Legitimate Interests: We process your data to maintain business operations, send essential order tracking updates via our website system, and handle customer support.

Personal Data We Collect

We only collect personal that that helps us achieve the purposes set out in this Privacy Policy.

1. Data Collected Automatically

When you visit our site, the WooCommerce platform automatically collects information about your device, including:

  • Your IP address;

  • Browser Type; and

  • Approximate location (used to calculate accurate shipping costs).

2. Data Collected Non-Automatically

We collect the following data only when you make a purchase on our Site:

  • First and Last Name

  • Email Address;

  • Billing and delivery address; and

  • Payment details (processed securely by our payment gateway; we never store your dull card details).

How We Use Personal Data

Data collected on our Site will only be used to:

  • Process your payment and fulfill your order;

  • Deliver your goods via Royal Mail; and

  • Send you automated order confirmation and tracking updates.

Consent
By using our Site, users agree that they consent to the conditions set out in this Privacy Policy.

Who We Share Personal Data With

We may disclose user data to any member of our organisation who reasonably needs access to user data to achieve the purposes set out in this Privacy Policy.

Third Parties
We may share user data with the following third parties:

Our E-Commerce Platform: Hostinger (to securely host our store and manage your order data).

Our Delivery Carrier: Royal Mail (to print your shipping labels and deliver your packages).

Our Payment Processors: Stripe (to process your payment securely without storing your card data on our servers).

Other Disclosures
We will not sell or share your data with other third parties, except in the following cases:

  1. If the law requires it;

  2. If it is required for any legal proceeding;

  3. To prove or protect our legal rights; and

  4. To buyers or potential buyers of this company in the event that we seek to sell the company.

If you follow hyperlinks from our Site to another Site, please note that we are not responsible for and have no control over their privacy policies and practices.

How Long We Store Personal Data
User data will be stored for 6 years.
You will be notified if your data is kept for longer than this period.

How We Protect Your Personal Data
To protect user data, our website uses Secure Sockets Layer (SSL) encryption protocol to safeguard all information transmitted during checkout. All user payment processing is securely managed externally via an integrated payment gateway (Stripe) using industry-standard tokenization; we do not store or see raw credit card information. Our platform is protected by active security firewalls and regular platform updates.

While we take all reasonable precautions to ensure that user data is secure and that users are protected, there always remains the risk of harm. The Internet as a whole can be insecure at times and therefore we are unable to guarantee the security of user data beyond what is reasonably practical.

International Data Transfers
We transfer user personal data to the following countries:

  1. United States (and other international data centres securely utilized by our core e-commerce infrastructure partners, such as Hostinger and Stripe).

When we transfer user personal data, we will protect that data as described in this Privacy Policy and comply with applicable legal requirements for transferring personal data internationally.

If you are located in the United Kingdom or the European Union, we will only transfer your personal data if:

  1. The country your personal data is being transferred to has been deemed to have adequate data protection by the United Kingdom, by the United Kingdom adequacy regulations; or

  2. We have implemented appropriate safeguards in respect of the transfer, such as utilizing the UK Extension to the EU-US Data Privacy Framework or entering into the UK International Data Transfer Agreement (IDTA) with the recipient.

Your Rights as a User


Under the UK GDPR, you have the following rights:

  • Right to be informed: The right to know how and why your data is being collected and used.

  • Right of access: The right to request copies of the personal data we hold about you.

  • Right to rectification: The right to ask us to correct inaccurate or incomplete data.

  • Right to erasure: The right to request that we delete your data under certain circumstances.

  • Right to restrict processing; The right to limit how we use your data.

  • Right to data portability: The right to receive a digital copy of your data.

  • Right to object: The right to object to us processing your data.

  • Rights related to automated decision-making: The right not to be subject to decisions made solely by computers.

How To Exercise Your Rights

If you wish to access, correct, modify, or delete any personal information we have about you, please contact us directly in writing to support@ukekey.co.uk. We will respond to your request within one calendar month in accordance with UK law.

Children
We do not knowingly collect or use personal data from children under 16 years of age. If we learn that we have collected personal data from a child under 16 years of age, the personal data will be deleted as soon as possible. If a child under 16 years of age has provided us with personal data their parent or guardian may contact us directly at support@ukekey.co.uk.

How to Access, Modify, Delete, or Challenge the Data Collected
If you would like to know if we have collected your personal data, how we have used your personal data, if we have disclosed your personal data and to who we disclosed your personal data, if you would like your data to be deleted or modified in any way, or if you would like to exercise any of your other rights under the UK GDPR, please contact us directly:

Patricia Garside trading as Ukekey
Email: support@ukekey.co.uk

Address: Station Business Centre, 2 Station Road, Chesterfield S43 4RW.

Cookie Policy
A cookie is a small text file stored on your device by a website to improve your browsing experience. You can choose to be notified each time a cookie is transmitted, or you can disable cookies entirely through your internet browser settings. Please note that disabling cookies may decrease the functionality of our Site and prevent you from completing a purchase.

We use the following types of cookies on our Site:

Strictly Necessary (Functional) Cookies
These cookies are essential for the core functionality of our website and e-commerce shop. They do not require prior consent under UK law because the site cannot operate without them. We use them to:

  • Manage Your Shopping Basket: Our e-commerce platform uses cookies to remember the items you add to your cart and track your progress through the checkout page.

  • Maintain Your Session: To keep you securely logged into your account or maintain your guest checkout status while moving between pages.

Third-Party Security & Payment Cookies

These cookies are set by our integrated third-party service providers to ensure secure operations. We use them to:

  • Secure Payments & Prevent Fraud: Our payment processor, Stripe, sets essential cookies to facilitate encrypted payment transactions, verify user authenticity, and run fraud protection screening during the checkout process.

Modifications
This Privacy Policy may be amended from time to time in order to maintain compliance with the law and to reflect any changes to our data collection process. When we amend this Privacy Policy we will update the "Effective Date" at the top of this Privacy Policy. We recommend that our users periodically review our Privacy Policy to ensure that they are notified of any updates. If necessary, we may notify users by email of changes to this Privacy Policy.

Complaints
If you have any complaints about how we process your personal data, please contact us through the contact methods listed below so that we can, where possible, resolve the issue. If you feel we have not addressed your concern in a satisfactory manner you have the right to lodge a complaint directly with a supervisory authority. In the United Kingdom, you can do this by contacting the Information Commissioner's Office (ICO).

Contact Information
If you have any questions, concerns or complaints, you can contact our Data Controller Patricia Garside trading as Ukekey, at:

Email: support@ukekey.co.uk
Address: Station Business Centre, 2 Station Road, Chesterfield S43 4RW.

© 2026 Ukekey. All Rights Reserved.